Cancelling a retirement village's registration

The operator/s of a retirement village can't request the cancellation of their registration on the Retirement Villages Register unless:

• all residents of the retirement village have received independent legal advice about the effects of cancellation, and
• at least 90 per cent of those residents have consented in writing to the cancellation.

The information you'll need to provide

When you send us your request you'll need to provide Form RV4 — Request for cancellation of registration. This form must be signed by each operator of the village.

You will need to explain why you're requesting cancellation of the village's registration and confirm that:

1. the village has ceased to operate as a retirement village or will do so on cancellation
2. all residents of the village have received independent legal advice about the effects of cancellation of registration
   • or that there are no residents of the village
3. at least 90% of those residents have consented in writing to that cancellation
   • or that there are no residents of the village
4. all residents’ occupancy agreements have been terminated (if relevant)
5. all residents have been fully paid out their termination payments under their occupancy agreements (if relevant)
6. there are no complaints or disputes currently being processed through the villages' formal or informal complaints process, and
7. all reasonable steps have been taken to withdraw all advertising and offers of occupancy relating to the village.

You'll also need to provide:

1. Confirmation from the operator as to whether residents will continue to live at the village following the termination of their occupancy agreements and on what basis (if relevant)
2. Consent of the statutory supervisor to cancellation of registration of retirement village (if relevant)
3. A copy of the current annual return (if that's not already been provided to the Registrar).

A cancellation fee applies

The correct cancellation fee must be paid when you submit your application for cancellation of the registration of a retirement village.

Filing your documents

You can send all documents to be filed with us by email or post.

Email address

retirementvillages@companies.govt.nz

Postal address 

Registrar of Retirement Villages
Private Bag 92061
Victoria Street West
Auckland 1142

or

Registrar of Retirement Villages
Level 1, 162 Victoria Street
Auckland 1010

Last updated 26 August 2024